|ERMC HOME CONTACT US LINKS MEDCOM A-Z SITEMAP ARMY.MIL AKO SEARCH|
ACCESS TO CARE
Frequently Asked Questions
The purpose of this Website is to provide useful information for military healthcare beneficiaries and to enhance communication within the European medical force and its assets, as well as the Army Medical Department, Health Affairs, military service branches, external agencies and the general public.
How do I get my birth certificate?
It's commonly misperceived that the Army hospitals issue birth certificates. We do issue a report of live birth that the U.S. Consulate uses to issue a Report of Live Birth, or FS-240.
The FS-240 is valid in all U.S. States and Territories as the equivalent of a birth certificate. To obtain a copy, follow the instructions at the U.S. Department of State at http://www.travel.state.gov/law/info/overseas/overseas_703.html
The American consulate is the only agency abroad that can issue an American Birth Certificate and Passport. However, your Regional Personnel Center can assist and must collect, verify and forward all requests to the American Consulate.
The American Consulate does not accept walk-ins. You must utilize your personnel canter. For more information, please contact your regional center or call Landstuhl Regional Medical Center Birth Registration Office, at DSN 314-486-6115 or Commercial 011-49-6371-86-6115.
Where can I find my medical records?
Your Outpatient Medical Record should be kept at the Medical Center where your Primary Care Manager (PCM) is located. If your PCM is located in LRMC, then your Outpatient medical record should be maintained at the LRMC outpatient records room.
For more information on locating your medical records or starting a medical record, call LRMC Outpatient Records Room at DSN 314-486-8047/8475 or Commercial 011-49-6371-86-8047/8475.
For information on your Inpatient Medical Records, if you were ever admitted into a Medical Treatment Facility (MTF), then call the MTF you were admitted to. They will give you copies of your inpatient medical records. For LRMC patients, call DSN 314-486-8822 or Commercial 011-49-6371-86-8822.
If the records have been retired, visit the National Archives in St. Louis at http://www.archives.gov/st-louis/military-personnel/other-medical-records.html for further assistance.
Below are instructions for the three options for making a request to the LRMC Inpatient Medical Records Office:
2. Mail a completed DD Form 2870 and a copy front & back of the requestors ID (it can’t be a DOD ID Card) to:
(For German mailing address)
3. FAX a completed DD Form 2870 and a copy front & back of the requestors ID (it can’t be a DOC ID Card) to DSN 314-486-7068 or Commercial 011-49-6371-86-7068
Upon receipt of any of the above three we will send via email the acknowledgement and begin the processing. Normal processing at this time is 4-6 weeks. Sensitive information can take 4 weeks longer.
How do I get a Death certificate?
The Death Certificate is issued to the next of kin of a bereaved member
immediately after the death of a family member by the MTF where the death
occurred. For example, when an American is pronounced dead by a physician in
Landstuhl Regional Medical Center, the hospital will immediately prepare a
death certificate signed by the pronouncing physician. A certified copy,
usually about 10 to 15 certified copies are given to the next of kin. When
death occurs in a local German hospital, the German hospital gives LRMC a
German version of the certificate which is then translated into an American
death certificate by LRMC. The next of kin have a choice of which death
certificate they want.
How important is DEERS Registration for newborns?
DEERS registration is very important for all members of the military, their
family members, civilian DOD employee and their family members as well.
Newborns should be enrolled in DEERS within 7 days of the child's birth. If
your child is not enrolled in DEERS before your child's first well baby
appointment, you could receive a bill from the hospital treasury office for
indebtedness. Also, TRICARE would not be able to assign your child a Primary
Care Manager (PCM) if your child is not enrolled in DEERS.
What is the 24 hour number?
24 hour General Information
How can I find a Civilian Medical Job?
All medical positions are listed on a centralized site at the U.S. Army Civilian Personnel Online Web site under a separate listing for Medical Positions at http://cpol.army.mil/
You can also apply for a position at Landstuhl Regional Medical Center by sending a resume to firstname.lastname@example.org.
From there, the resume is screened by a recruiting specialist who will contact applicants if they are qualified and a vacancy for that position needs filling.
Can I have non-DoD ID card holders as visitors?
Click here for LRMC's visitor policy for non-Department of Defense (DoD) ID card holders.